Shipping Policy

Thank you for shopping with DAT Tools. We are committed to ensuring your order is delivered to you promptly and securely. Please review our shipping policy below:

1. Shipping Methods and Delivery Times:

   • We utilise various shipping carriers to deliver your orders.
   • Delivery times may vary depending on your location and the shipping method selected at checkout.
   • Once your order is placed, you will receive a confirmation email with tracking information once your order has been dispatched.
     
     

2. Multiple Warehouses:

   • To ensure faster delivery times and availability of products, your order may be shipped from different warehouses across our network.
   • This means that your order may arrive in separate packages and at different times.
     
     

3. Shipping Costs:

   • Shipping costs are calculated based on the weight and dimensions of the products in your order, as well as your location.
   • The shipping cost for each product is displayed during the checkout process.
     
     

4. Availability:

   • Availability of shipping may vary based on the product. Please check the product page and the availability message displayed during checkout for more information.
     
     

5. Contact Information:

   • For any questions or support regarding shipping, please contact our customer support team at support@dattools.com.au.
   • Our support team is available to assist you with any inquiries related to shipping, tracking, or delivery status.
     
     

6. International Shipping:

   • For international shipping inquiries, please contact us directly.
     
     

7. Order Tracking:

   • Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track the status of your shipment.
     
     

8. Damaged Shipments:

   • In the event that your order arrives damaged, please contact us immediately at contact@dattools.com. We will work with you to resolve the issue as quickly as possible.
     
     

9. Returns and Exchanges:

   • Please refer to our Refunds & Returns Policy for information regarding returns, exchanges, and refunds.
     
     

10. Additional Information:

    • We reserve the right to update and modify our shipping policy as necessary. Any changes will be reflected on this page.

Thank you for choosing DAT Tools. We appreciate your business and strive to provide you with a seamless shopping experience. For any further assistance, please do not hesitate to contact us.